Contact

We’re here to help

Have a question about an item, delivery or your order? Contact the Monday Row team using the details below or the contact form. We aim to respond within 24–48 hours.

For order enquiries, include your order number and the email address used at checkout. Please do not send payment card details.

Monday Row is owned and operated by RTE VENTURES LIMITED.
Business Registration Number: 78488567

Business and return address:
Unit 2904–05, 29/F, Universal Trade Centre
3 Arbuthnot Road, Central
Hong Kong

Email: support@mondayrow.com
Phone: +1 (416) 538-2328
Customer service hours: Monday–Saturday, 9:00 AM–5:00 PM (Eastern Time, ET)

For returns, contact us first for authorisation and return instructions. Our return address is the same as our business address listed above. Please obtain authorisation before sending your return.

Find more information in our Shipping Policy and Refund Policy.

Waiting for a delivery? Track your order.